Return policy

ALL SALES FINAL, NO RETURNS OR EXCHANGES.

As a small business, we have a no returns or exchanges policy for hygiene, production reasons as all products are custom dyed and made to order, environmental and import restriction reasons.

Please note that all of our items we sell undergo quality checks before leaving our production facility and being shipped to you. In the rare event that you receive a faulty item, it's essential to reach out to HIDDEN CULT on the same day of delivery and before wearing or washing the item. Please ensure the security strap/tag remains intact. HIDDEN CULT will not issue refunds or replacements for items with a broken or tampered security strap/tag, missing protection bags and missing additional packing goods in the shipment, or if the garment has been worn or washed.

Please be aware that our products are closely monitored for quality before being dispatched. We encourage all customers to carefully review the size guide and product descriptions before placing an order. Our team is always happy to assist with any questions to help ensure the best possible purchase experience. Thank you for your understanding and support!

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